Track 1: Digital Services, Citizen Experience and AI
Designing Intuitive, Inclusive, and Impactful Services: This track explores how public sector leaders are reimagining services to meet the real-world needs of citizens. Through human-centered design, digital innovation, and the strategic use of automation and AI, we’ll examine how to deliver more connected, personalized and inclusive experiences. From productivity and accessibility to quality and trust, join us as we explore the tools, mindsets and strategies shaping the next generation of public service delivery.
Track 2: AI Cybersecurity, Strategy, Risk and Governance
As AI, automation, and advanced technologies reshape government operations, this track focuses on safeguarding public sector systems against evolving cyber threats. We’ll explore strategies for protecting Virginia’s agencies in the age of AI and automation, ensuring resilience against sophisticated attacks while maintaining trust and compliance. Additionally, we’ll dive into securing the supply chain in public sector procurement, addressing vulnerabilities that can compromise critical infrastructure. Through expert insights this track equips leaders to strengthen digital defenses, mitigate risks, and uphold security as innovation accelerates.
